About once to twice a week I go by Dunkin’ Donuts and pick up a cup of coffee before work. I have a few options, but I always choose the one that is in the opposite direction of my office, adding an extra ten minutes to my commute time on purpose.
“Why?” you ask.
The reason is simply that the workers there are full of joy. And it is not just the pasted-on customer “service with a smile” – they truly are joyful. Not only are they joyful but they take an interest in each person that approaches the counter. (Read more…)